Return Policy

Your satisfaction is our goal. If for any reason you are not satisfied with your purchase, you may return the merchandise within 5 days from the date you received the goods. Gift recipients will receive a merchandise credit in the form of a ohlatti Gift Card.. The item returned must be in its original product packaging in salable condition and mailed in an appropriate size shipping box.

Please inspect your order upon delivery. If your merchandise arrives damaged, please contact Customer Service immediately.


1)   Shipping and handling charges are not refundable.


2)   Include the completed return form and return the package via insured ground service.


3)   Returns cannot be processed at ohlatti Design Store locations.


4)   Gift Cards and E-Gift Cards are non-transferable, non-refundable and are not redeemable for cash.




   Special Order items are subject to a 25% restocking fee if returned and/or if the order is cancelled more than one week of the order date as governed by the manufacturer.